In a nutshell, Safewell’s Health & Safety consultants advise and support employers to meet their legal duties under the Health and Safety at Work Act 1974, the Regulatory Reform (Fire Safety Order) 2005 and associated legislation thereunder.
There is no such thing as a typical working day for a H&S consultant. One day we might be on a client site (e.g. conducting a site inspection, delivering training or investigating an accident) and on another day we might be reviewing H&S documentation such as policies and risk assessments.
For our retained clients, Safewell aims to provide a decent amount of face-to-face consultancy time over the term of the contract. We are aware that some H&S consultants do a single site audit visit and then never visit site again which can leave clients feeling lost with how to proceed with implementing recommendations arising from the audit. Safewell also prides itself on providing specific, tailored advice and support to you – we do not sell or give clients generic, completed documents as we feel this dilutes the purpose and effectiveness of occupational health and safety which is to manage risk – specifically for you.
We have worked with Safewell for many years and are retained clients, so we have developed an excellent working relationship with the team. However, this really came into its own when Covid 19 appeared.
As a Plumbing and Heating business, we were able to carry on working during the lockdown but only for responding to emergencies. We were obviously very concerned about the health and safety of our employees and before we even had chance to get in touch with Safewell, they had emailed us offering their assistance. It is hard to put down on paper how that made us feel - we like everyone else felt totally at sea, which way to turn, what to do? But Safewell were there guiding, supporting and being totally brilliant. Their attention to detail is very impressive and reassuring and we feel able to ask lots of questions without feeling silly.
During the pandemic Safewell helped us to write risk assessments, safety procedures and protocols. They kept in touch regularly, issuing new guidance as soon as it appeared and checking in with us. They held group Q&A sessions over Zoom which were helpful, and knowing other businesses were facing the same challenges and having the opportunity to discuss issues was invaluable. Their help during the preparation for a full return to work was brilliant, they enabled us to be fully prepared and feel in control, and when we had our first case of Covid within the team, because we had planned our response it felt ok.
I think our team felt very reassured by our robust approach and that our office was Covid secure. We are extremely grateful to all the team at Safewell
