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What is Health and Safety in ICT?

Health and Safety in ICT (Information and Communications Technology) is mostly about understanding how to work safely with computers and environments with lots of technology equipment. This can be relevant to industry and also schools. Common hazards are poor postures, incorrect chairs, glare or poor lighting, trip hazards and installation hazards. A DSE ( Display Screen Equipment ) assessment can help here. Further hazards can include cyber bullying and identity theft, which can lead to stress and ill health in some cases. As with most other health and safety, risk assessment is always the starting point.

 

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Georgina Williams
April 20, 2022

John Williams Heating Services Ltd

We have worked with Safewell for many years and are retained clients, so we have developed an excellent working relationship with the team. However, this really came into its own when Covid 19 appeared.

As a Plumbing and Heating business, we were able to carry on working during the lockdown but only for responding to emergencies. We were obviously very concerned about the health and safety of our employees and before we even had chance to get in touch with Safewell, they had emailed us offering their assistance. It is hard to put down on paper how that made us feel - we like everyone else felt totally at sea, which way to turn, what to do? But Safewell were there guiding, supporting and being totally brilliant. Their attention to detail is very impressive and reassuring and we feel able to ask lots of questions without feeling silly.

During the pandemic Safewell helped us to write risk assessments, safety procedures and protocols. They kept in touch regularly, issuing new guidance as soon as it appeared and checking in with us. They held group Q&A sessions over Zoom which were helpful, and knowing other businesses were facing the same challenges and having the opportunity to discuss issues was invaluable. Their help during the preparation for a full return to work was brilliant, they enabled us to be fully prepared and feel in control, and when we had our first case of Covid within the team, because we had planned our response it felt ok.

I think our team felt very reassured by our robust approach and that our office was Covid secure.
We are extremely grateful to all the team at Safewell

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