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How to Report an Accident at Work

All injuries and incidents falling under the RIDDOR definition must be reported to the HSE’s Incident Contact Centre (ICC) either by telephone or online. The ICC will send the Incident Report details to the appropriate enforcing authority i.e. Local Authority or the HSE (Health and Safety Executive).

  • Work Related Deaths (F2508 form) – report immediately via telephone or online
  • Work Related Major Injuries (F2508 form) – report immediately via telephone or online
  • Work Related Over-7-day Injuries (F2508 form) – report within 15 days online
  • Where an employee has an accident and the person is away from work or unable to work normally for more than 7 days
  • Work Related Diseases (if notified by a Doctor) (F2508A form) – report online once notified
  • Work Related Dangerous Occurrences (F2508 form) – report within 10 days online (where something happens that does not result in a reportable injury but is serious enough that if people had been in the area at the time there would have which could have done)

Reports Online can be made here: http://www.hse.gov.uk/riddor/report.htm
Report by Telephone can be made on: 0845 300 9923

All reportable accidents should be investigated. If you require help knowing how to report an accident at work, when to report an accident at work or need help investigating accidents Safewell’s Retained Health and Safety Adviser service may be just what you need to give you peace of mind.

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Georgina Williams
April 20, 2022

John Williams Heating Services Ltd

We have worked with Safewell for many years and are retained clients, so we have developed an excellent working relationship with the team. However, this really came into its own when Covid 19 appeared.

As a Plumbing and Heating business, we were able to carry on working during the lockdown but only for responding to emergencies. We were obviously very concerned about the health and safety of our employees and before we even had chance to get in touch with Safewell, they had emailed us offering their assistance. It is hard to put down on paper how that made us feel - we like everyone else felt totally at sea, which way to turn, what to do? But Safewell were there guiding, supporting and being totally brilliant. Their attention to detail is very impressive and reassuring and we feel able to ask lots of questions without feeling silly.

During the pandemic Safewell helped us to write risk assessments, safety procedures and protocols. They kept in touch regularly, issuing new guidance as soon as it appeared and checking in with us. They held group Q&A sessions over Zoom which were helpful, and knowing other businesses were facing the same challenges and having the opportunity to discuss issues was invaluable. Their help during the preparation for a full return to work was brilliant, they enabled us to be fully prepared and feel in control, and when we had our first case of Covid within the team, because we had planned our response it felt ok.

I think our team felt very reassured by our robust approach and that our office was Covid secure.
We are extremely grateful to all the team at Safewell

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