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e-learning FAQ Page

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Purchase Receipts - VAT and PayPal

Courses are purchased directly on line via our PayPal account. VAT is not broken down on the PayPal email receipt.

If you require a VAT receipt, that’s no problem please email Karen at

Is there a time limit to complete a course?

Once a license is purchased or assigned to a user – 

  1. There is no time limit to start/ finish the course
  2. Once a course is complete the candidate can review the videos again but not the questions
Does each person doing the training need their own email account?

By default each candidate must have their own unique email address. If they don’t have a ‘work’ email, they can use personal emails.

Is there discount if multiple courses are purchased?

Yes there is colume discounting for multiple courses.

For our ‘Retained H&S’ customers they get 20% off any course unitl they go over the volume discounting greater than 20%.

The volume discounting is – 

Courses Dscount
0-5 0.0%
6-10 5.0%
11-15 10.0%
16-20 14.0%
21-25 17.0%
26-30 20.0%
31-35 22.0%
36-40 24.0%
41-45 25.5%
46-50 27.0%
51-60 28.5%
61-70 29.5%
71-80 31.0%
81-90 32.0%
91-100 33.0%
100+ 34.0%
What is the best browser to view the courses?

The courses work with any modern browser that is updated but generally Google Chrome seems typically give the best experience both on desktop and mobile/tablet. There have been reports of the older versions of Microsoft Edge not being compatible. Standard computing rules apply, keep everythign updated!

How do I pay for a course?

On each course page there is a Buy Now button. Clicking on Buy Now or Free Trial will take you to our 3rd party payment provider that also holds your account details securely. Here you can pay with a Card or PayPal.

Other Popular e-Learning Courses we Offer

Royal Wootton Bassett’s Christmas lights and Shopping

Safewell is delighted to be part of Royal Wootton Bassett High Street’s Xmas Lights & Shopping event on Friday 1st December by sponsoring Santa’s Grotto

HSE campaign highlights dangers from metalworking fluids

Businesses are being warned to make sure their staff are safe when working with metalworking fluids or coolants. Manufacturing businesses should implement control measures and carry out health surveillance checks with occupational health professionals.

HAVS online training

If you work regularly with hand-held/guided power tools for more than a few hours a day, you could be at risk of Hand Arm Vibration Syndrome (HAVS), causing damage to nerves, blood vessels and joints of the hand, wrist and arm.

HSE to visit 440 farms as part of national inspection campaign

Farmers are being reminded they must change their attitude towards safety as Britain’s workplace regulator readies itself for a wave of inspections in the coming months.

Fire Marshal Training

Our first open course in Fire Marshal training took place at Safewell yesterday, with twelve attendees now certificated Fire Marshals in their workplace.

Call or message the Safewell Team

We are here to make health and safety accessible and easy for everyone. Please call on 01793 852951 or message us to help you.

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