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e-learning FAQ Page

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Purchase Receipts - VAT and PayPal

Courses are purchased directly on line via our PayPal account. VAT is not broken down on the PayPal email receipt.

If you require a VAT receipt, that’s no problem please email Karen at

Is there a time limit to complete a course?

Once a license is purchased or assigned to a user – 

  1. There is no time limit to start/ finish the course
  2. Once a course is complete the candidate can review the videos again but not the questions
Does each person doing the training need their own email account?

By default each candidate must have their own unique email address. If they don’t have a ‘work’ email, they can use personal emails.

Is there discount if multiple courses are purchased?

Yes there is colume discounting for multiple courses.

For our ‘Retained H&S’ customers they get 20% off any course unitl they go over the volume discounting greater than 20%.

The volume discounting is – 

Courses Dscount
0-5 0.0%
6-10 5.0%
11-15 10.0%
16-20 14.0%
21-25 17.0%
26-30 20.0%
31-35 22.0%
36-40 24.0%
41-45 25.5%
46-50 27.0%
51-60 28.5%
61-70 29.5%
71-80 31.0%
81-90 32.0%
91-100 33.0%
100+ 34.0%
What is the best Browser to View the Courses?

The courses work with any modern browser that is updated but generally Google Chrome seems typically give the best experience both on desktop and mobile/tablet. There have been reports of the older versions of Microsoft Edge not being compatible. Standard computing rules apply, keep everythign updated!

Other Popular e-Learning Courses we Offer

Supervising Mental Health at Work Course Online

This course looks at supervising stress & mental health at work. It shows how to create a good mental health culture in the workplace, the 6 main areas that can lead to work-related stress and how to recognise when individuals and teams are under stress.

Depression Awareness Course Online

The Depression Awareness online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated.

HSE – Managing health risks in the woodworking sector

HSE Inspectors will be visiting woodworking businesses across Great Britain to ensure duty holders know the risks associated with woodworking and have effective controls in place to keep workers safe and protect their respiratory health.

Mental Health First Aid Course Online

This online course introduces Mental Health First Aid and outlines its benefits as well as workplace wellness schemes. It also covers the effects of stress on individuals and teams and discusses how stress and mental health are linked.

Preparation for the CITB Health Safety and Environment Test Online Course

Course Description CPD Approved The Preparation for the CITB Health Safety and Environment test online course is for candidates who have completed their Level 1 Health and Safety in a Construction Environment course and want to prepare for the touch screen test. The...

Call or message the Safewell Team

We are here to make health and safety accessible and easy for everyone. Please call on 01793 852951 or message us to help you.

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