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info@safewell.co.uk

e-learning FAQ Page

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Purchase Receipts - VAT and PayPal

Courses are purchased directly on line via our PayPal account. VAT is not broken down on the PayPal email receipt.

If you require a VAT receipt, that’s no problem please email Karen at accounts@safewell.co.uk.

Is there a time limit to complete a course?

Once a license is purchased or assigned to a user – 

  1. There is no time limit to start/ finish the course
  2. Once a course is complete the candidate can review the videos again but not the questions
Does each person doing the training need their own email account?

By default each candidate must have their own unique email address. If they don’t have a ‘work’ email, they can use personal emails.

Is there discount if multiple courses are purchased?

Yes there is colume discounting for multiple courses.

For our ‘Retained H&S’ customers they get 20% off any course unitl they go over the volume discounting greater than 20%.

The volume discounting is – 

Courses Dscount
0-5 0.0%
6-10 5.0%
11-15 10.0%
16-20 14.0%
21-25 17.0%
26-30 20.0%
31-35 22.0%
36-40 24.0%
41-45 25.5%
46-50 27.0%
51-60 28.5%
61-70 29.5%
71-80 31.0%
81-90 32.0%
91-100 33.0%
100+ 34.0%
What is the best browser to view the courses?

The courses work with any modern browser that is updated but generally Google Chrome seems typically give the best experience both on desktop and mobile/tablet. There have been reports of the older versions of Microsoft Edge not being compatible. Standard computing rules apply, keep everythign updated!

How do I pay for a course?

On each course page there is a Buy Now button. Clicking on Buy Now or Free Trial will take you to our 3rd party payment provider that also holds your account details securely. Here you can pay with a Card or PayPal.

Other Popular e-Learning Courses we Offer

Silica Dust: Why the HSE’s Crackdown Affects More Than Just Construction

In May 2026, the Health and Safety Executive launched its most significant intervention in the area of silicosis: new COSHH guidance specifically covering engineered stone, and a programme of over 1,000 workplace inspections across Great Britain.

Level 2 Health and Safety catering online course

This course covers Working Safely, with extra content for workers within the catering sector, inclucing first aid procedures, equipment safety, knife safety and many more. The knowledge gained will ensure that delegates comply with safety guidelines and keep themselves and their colleagues safe, in a commercial catering environment.

Implementing a Workplace Mental Health Policy Micro Course

This short course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

IOSH Approved Working Safely e-learning with VideoTile Learning

This course covers all aspects of Working Safely, looking at injury, illness and recognising potential workplace hazards. It explains how and why incidents are reported and discusses the responsibilities of an organisation with regards to H&S. It then talks about accident investigation, health surveillance and monitoring to ensure everyone’s safety in work place.

HSE Publishes Asbestos Control Limit Review

The Health and Safety Executive has today published its review of Great Britain’s asbestos control limit. The conclusion: the GB limit will remain at 0.1 fibres per millilitre, measured as a 4-hour time-weighted average

Call or message the Safewell Team

We are here to make health and safety accessible and easy for everyone. Please call on 01793 852951 or message us to help you.

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