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info@safewell.co.uk

e-learning FAQ Page

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Purchase Receipts - VAT and PayPal

Courses are purchased directly on line via our PayPal account. VAT is not broken down on the PayPal email receipt.

If you require a VAT receipt, that’s no problem please email Karen at accounts@safewell.co.uk.

Is there a time limit to complete a course?

Once a license is purchased or assigned to a user – 

  1. There is no time limit to start/ finish the course
  2. Once a course is complete the candidate can review the videos again but not the questions
Does each person doing the training need their own email account?

By default each candidate must have their own unique email address. If they don’t have a ‘work’ email, they can use personal emails.

Is there discount if multiple courses are purchased?

Yes there is colume discounting for multiple courses.

For our ‘Retained H&S’ customers they get 20% off any course unitl they go over the volume discounting greater than 20%.

The volume discounting is – 

Courses Dscount
0-5 0.0%
6-10 5.0%
11-15 10.0%
16-20 14.0%
21-25 17.0%
26-30 20.0%
31-35 22.0%
36-40 24.0%
41-45 25.5%
46-50 27.0%
51-60 28.5%
61-70 29.5%
71-80 31.0%
81-90 32.0%
91-100 33.0%
100+ 34.0%
What is the best browser to view the courses?

The courses work with any modern browser that is updated but generally Google Chrome seems typically give the best experience both on desktop and mobile/tablet. There have been reports of the older versions of Microsoft Edge not being compatible. Standard computing rules apply, keep everythign updated!

How do I pay for a course?

On each course page there is a Buy Now button. Clicking on Buy Now or Free Trial will take you to our 3rd party payment provider that also holds your account details securely. Here you can pay with a Card or PayPal.

Other Popular e-Learning Courses we Offer

What is a Management Referral?

A Management Referral is used to advise management on an employee’s health issues in relation to their work and to make recommendations on reasonable adjustments that could be considered to ensure a safe/healthy working environment

Brew Monday: Supporting Mental Wellbeing at Work

Often dubbed the most depressing day of the year, the third Monday in January is known as Blue Monday. At Safewell, we prefer the alternative Brew Monday – a simple but powerful prompt to check in with colleagues and encourage connection.

Cold Weather at Work

The law does require employers to provide a reasonable working environment, including temperature, as part of their health and safety duties

What is a Risk Assessment and how is it Carried Out?

A risk assessment is a structured process to help you identify and manage health and safety risks in the workplace

Your December Safety Checklist: Christmas Common Sense

Before we all clock off for a well-earned Christmas break, here are a few festive safety checks worth running through

Call or message the Safewell Team

We are here to make health and safety accessible and easy for everyone. Please call on 01793 852951 or message us to help you.

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