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info@safewell.co.uk

e-learning FAQ Page

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Purchase Receipts - VAT and PayPal

Courses are purchased directly on line via our PayPal account. VAT is not broken down on the PayPal email receipt.

If you require a VAT receipt, that’s no problem please email Karen at accounts@safewell.co.uk.

Is there a time limit to complete a course?

Once a license is purchased or assigned to a user – 

  1. There is no time limit to start/ finish the course
  2. Once a course is complete the candidate can review the videos again but not the questions
Does each person doing the training need their own email account?

By default each candidate must have their own unique email address. If they don’t have a ‘work’ email, they can use personal emails.

Is there discount if multiple courses are purchased?

Yes there is colume discounting for multiple courses.

For our ‘Retained H&S’ customers they get 20% off any course unitl they go over the volume discounting greater than 20%.

The volume discounting is – 

Courses Dscount
0-5 0.0%
6-10 5.0%
11-15 10.0%
16-20 14.0%
21-25 17.0%
26-30 20.0%
31-35 22.0%
36-40 24.0%
41-45 25.5%
46-50 27.0%
51-60 28.5%
61-70 29.5%
71-80 31.0%
81-90 32.0%
91-100 33.0%
100+ 34.0%
What is the best browser to view the courses?

The courses work with any modern browser that is updated but generally Google Chrome seems typically give the best experience both on desktop and mobile/tablet. There have been reports of the older versions of Microsoft Edge not being compatible. Standard computing rules apply, keep everythign updated!

How do I pay for a course?

On each course page there is a Buy Now button. Clicking on Buy Now or Free Trial will take you to our 3rd party payment provider that also holds your account details securely. Here you can pay with a Card or PayPal.

Other Popular e-Learning Courses we Offer

Catastrophic Bleeding: New Requirements for FAW Training

From October 2025, the First Aid Quality Partnership (FAQP) has confirmed an update to First Aid training with catastrophic bleed control, including the use of improvised tourniquets and wound-packing techniques

Managing Stress at Work – It’s Everyone’s Business

International Stress Awareness Week is an opportunity for employers to pause and think about stress in the workplace

What are My Legal Responsibilities as an Employer Under Health & Safety Legislation?

As an employer, you are legally required to protect the health, safety, and wellbeing of your employees – and anyone else affected by your work activities

Retained H&S Advisor & Contractor Code of Practice for a Diocese Property Department

When a property department of a Diocese recognised gaps in their health and safety arrangements, Safewell provided advice, structure and ongoing support.

HSE Launches Inspections of Garages & Bodyshops Over Occupational Asthma Risks

The HSE is turning its attention to motor vehicle repair businesses to ensure effective measures are in place to protect workers from isocyanate exposure

Call or message the Safewell Team

We are here to make health and safety accessible and easy for everyone. Please call on 01793 852951 or message us to help you.

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