Problem to Solve

A Furniture Retail Company requested Safewell to carry out Showroom risk assessments. Safewell identified potentially high manual handling risks for staff making and receiving deliveries and organising shop displays.

Safewell Solution

Safewell worked with the company to identify a number of risk reduction measures which fed into changing business processes to improve safety of staff. This included a leaner process in the stockrooms, better product web descriptions identifying heavy product as customer site delivery only rather than click and collect, better manual handling aids available for staff, Showroom managers being able to request 2 delivery drivers for heavy deliveries, and specify the day of delivery, practical manual handling training and providing all staff with safety footwear.